ON SITE WORKSHOPS

Designed to motivate staff to examine and enhance their interpersonal communications with colleagues and clients. Each workshop is designed to fit the particular needs of the group. Through demonstrations and our unique style of peer coaching, participants experience a hands-on approach to upgrading their skill base and these new skills can be taken to the workplace and used the next day.

Recent examples of Workshop Topics are:

 

• Managing People Effectively - The Great Challenge
• Conducting a Mutually Satisfying Performance Appraisal
• Telling People When their Behaviour Is a Problem
• The Seven Habits of Assertive People
• Customer Service - Make It More Satisfying and Productive
• Negotiating Difficult Requests
  

LUNCH AND LEARN

An opportunity to listen to a lively and entertaining talk on Assertive Communication.  A talk can be from 30 – 50 minutes and will leave the audience with a fresh outlook and useful tips to help make every day more manageable.

Sample Topics Include:

• Listening is More Than Just Being Quiet
• Developing Resilience When Criticized
• Saying No Is Really About When To Say Yes
  

INDIVIDUAL COACHING

In a comfortable, confidential setting, individuals can learn the personal skills necessary to resolve situations, handle a difficult co-worker, improve supervisory skills, upgrade interview skills, build self confidence, learn to negotiate priorities.

EVENING WORKSHOP SERIES

A Four-Part Series. These workshops offer individuals, from a variety of workplace settings, an opportunity to learn together. In a pleasant non embarrassing format, participants will acquire effective interpersonal skills that are not only valuable in any workplace, but in their personal lives as well.

(Please see the “Registration” page of the website to find out more details, dates, and how to sign up!)